Entrepreneurial Opportunities in Africa

A recent survey conducted by Ernst & Young confirmed that Africa is becoming increasingly attractive to foreign investors. According to Ernst & Young Senior Manager Sietse Louwerse, there are many SME’s, including Dutch companies, that benefit from the rise of Africa. This, however, is often driven by personal interest of the entrepreneurs.

Companies engaged in health care and insurance services are very successful in Africa. This also applies to the export of used machinery and transport equipment to setting up of communication satellites and information technologies.

Foreign direct investment in Africa has risen by 87% in the last eight years, from 338 news projects in 2003 to 633 in 2010. Further significant growth is expected to reach around US$ 150 mrd in 2015, coming from the inflows of foreign direct investments.

The survey shows it takes adventurous entrepreneurs to be successful. It also shows that resource extraction is still seen as a key investment sector in Africa. Other sectors like tourism, consumer products, construction and telecommunications are also attractive investment with potential high growths.

Read the full article at fd.nl

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The New Conversation: Taking Social Media from Talk to Action

The exponential growth of social media offers organizations the chance to join a conversation with millions of customers around the globe every day. This is why nearly two-thirds of the 2,100 companies participated in a recent survey by Harvard Business Review Analytic Services said that they are either currently using social media channels or have social media plans in the works.

However, many say social media is still an experiment because they try to understand how to best use the different channels, gauge their effectiveness and integrate social media into their strategy. Despite the vast potential social media brings, many companies seem focused on social media activity primarily as a one-way promotional channel and have yet to capitalize on the ability to not only listen to, but analyze, consumer conversations and turn the information into insights that impact the bottom line.

Clearly, most companies are still searching for the best practices and metrics so they can understand where to invest and target their social media activities and build their own competitive advantage. It will take those new tools and strategies to create what Avinash Kaushik, Google’s Analytics Evangelist, describes as a new reality in harnessing the power of social media.

Read the full report at www.sas.com

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Open innovation and co-creation

In February 2011, strategy + business author Rob Norton interviewed Henry Chesbrough, a Professor and the Executive Director of the Program for Open Innovation of the Haas School of Business at the University of California in Berkeley. Chesbrough was the first major academic champion of the open innovation idea – revitalizing a company’s future by tearing down the walls between R&D organization and outside companies and innovators.

Meaningful experiences
In Chesbrough’s interview, Norton found that all successful manufacturers need to come to terms with a fundamental change: the accelerating flows of knowledge and information that are shortening product cycles and commoditizing their products. They can do this, Chesbrough says, only by reinventing themselves not as pure manufacturers or service providers but as hybrid product-service companies that design their business models around creating more meaningful experiences for their customers.

Open innovation
Many manufacturers are already doing this, according to Norton. General Motors does it with its OnStar system; General Electric does it with its infrastructure financing; and Ikea, Apple, Inditex (Zara) and many others do it with their own retail outlets.  However, Chesbrough goes one step further. He argues that successful product-service hybrids embrace a new kind of innovation, combining “open innovation” and services.

Customers as co-creating partners
Services referred here doesn’t mean such a small-scale or even conventional large-scale activities. Instead, Chesbrough has a vision of knowledge-intensive infrastructure and product lines that evolve into “the engine of growth for the entire developed world.” Breaking out of the old manufacturing-based, product-centric mold will be challenging for business leaders because it requires them to think of their customers not as purchasers of goods, but as co-creating partners in an evolving relationship. Chesbrough says that companies that master new service innovation models and build or add the requisite new capabilities will be able “to reach levels of success they have never before experienced in their market of their industry.”

Read the full article on strategy+business

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Partnership in Development: How Donors Can Better Engage the Private Sector for Development in LDC’s

Least developed countries (LDCs) are considered to be the “poorest and weakest segment” within the international community. In 2008, 48 countries classified as LDC’s. Although a number of these countries have made reasonable economic and social progress during the past decades, some critical changes remain that constitute major barriers to sustainable private investment and thus broader development.

LDC’s alone cannot address these challenges.  Donor agencies and private sector can play an important role in spurring development within these nations because donors can help improve the business environment by creating enabling conditions and incentives while private sector can be crucial driver of development and wealth creation by providing employment, income, products and services.

However, the private sector faces significant challenges within the LDCs, both in pursuing core business activities and in making additional contributions to economic and human development. For the most part, existing donor programs for public-private collaboration do not yet reflect these special challenges. Shortcomings are identified along the four stages of the program cycle.

Improving public private partnerships
Public-private collaboration holds great promise to advance development in LDCs. Donors should intensify their efforts to attract companies willing to engage in development activities within LDCs. Funding is just one factor leading to success. At least as important are improving coordination, planning interventions more strategically and systematically applying lessons learned from past experience. Where the power of the private and the public sector join forces behind a common goal, development will take place.

Read the full article on the United Nations Global Compact

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PUM Celebrates 30,000th Mission

The PUM Netherlands senior experts marked its 30,000th volunteer mission on June 11, 2011. This mission was conducted by Piet Sluimer, a retired bakery expert. He gave free consultancy advice to TATA Boulangeries, a bread factory in Sikasso, Mali.

Milestone
Since PUM’s founding in 1978 the volunteer organization has come a long way. The 30,000th mission marks a milestone that was observed by PUM’s CEO Thijs van Praag and Country Coordinator Maurits van der Ven. Together, they visited Sikasso to offer TATA Boulangeries a special certificate for the occasion.

Work and Income
Praag said, “Because we work with volunteers, we can impact cost-efficient knowledge to entrepreneurs of small and medium-sized enterprises in developing countries and emerging economies. We provide the entrepreneur in Sikasso with practical advice to improve his management planning. The objective is to generate work and income and better future opportunities for current and next generations.”

In response to Praag, TATA Boulangeries Director Nege Sangere said, “I am very delighted  about the arrival of PUM-expert Piet Sluimer. This is the second time he is here. The first time he advised me about the design for a new bakery division. Then he introduced me during the course of PUM’s business link programme to a few Dutch bread factories. There I learned a lot. Meanwhile I am ready to start my third bakery division!”

Read more on PUM

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The Stagecraft of Steve Jobs

When Steve Jobs takes the stage during one of his rare but much-watched public appearances, he’s doing more than merely introducing a new product or delivering a keynote speech. Through his carefully staged-managed appearances, Jobs uses narrative and dramatic techniques to help reinforce his identity as a charismatic leader and to frame the Apple story in his terms, according to authors Abz Sharma and David Grant.

Stage management is vital – the charismatic leader can counter unwanted “backstage” leaks, rumors, or faux pas with a “front-of-the-stage” narrative that moves the organization’s story in a more desired direction. The authors note that the relationship between leaders and followers is never static, but is in an ongoing stage of flux both behind the scenes and at the center stage.

Authors Sharma and Grant illustrate three of Job’s performances that came at key moments in Apple’s history and his career.

The first presentation was in 1997 at Macworld Expo where he announced a US$150 million investment in Apple by archrival Microsoft. But when a guest appearance by Microsoft CEO Bill Gates was met with loud boos, Jobs had to depart from his planned script and launch into kind of impromptu sermon.

The second presentation took place at the Developers Conference in 2002, where Jobs staged a mock funeral for the out-of-date MacOS 9 operating system. The stage was brightly lit, giving it a “heavenly” feel. Jobs wit and cleverness reflected Apple’s identity and that of its customers, who see themselves as good-humored, goal-oriented and willing to learn.

The third appearance was at the 2007 Macworld Expo, where he introduced a new device called the iPhone. Wearing his familiar casual ensemble, Jobs began by alluding to the sense of occasion and invoking the collective identity: “We’re going to make history today.” Jobs revisited Apple’s organizational narrative, saying that with the Mac, iPod, Apple TV and now the iPhone, the company would now be known as Apple, Inc. to reflect the new product mix.

Bottom Line:
Steve Job’s presentations at Apple conferences and trade shows demonstrate how charismatic leaders use narrative and storytelling to define and their companies. Not everyone has the stage presence or the storyline that Jobs has. But other CEOs can apply his techniques ad their emotional underpinnings – humor, spontaneity, a mix of self-deprecation and pride, and, perhaps most importantly, a sense of community – to their own corporate stages.

Read the full article on strategy + business

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Is your emerging-market strategy local enough?

Emerging economies like China, India, Brazil and other emerging markets are expected to contribute about 45 percent of global GDP growth in the coming decade. This figure, according to McKinsey authors Yuval Atsmon, Ari Kertesz and Ireena Vittal, create a real sense of urgency among many multinationals that aren’t currently tapping growth opportunities with sufficient speed or scale into these markets.

As developing economies become increasingly diverse and competitive, multinationals need to develop country-level strategies to understand such variance within countries and to concentrate resources on the most promising submarkets – perhaps 20, 30 or 40 different ones within a country. The appropriate strategic approach will depend in the characteristics of a national market (including its stage of urbanization), as well as a company’s size, position and aspirations in it.

In the full article, the authors explore in detail a “city cluster” approach which targets groups of relatively homogenous, fast-growing cities in China. In India, where widespread urbanization is still gaining stream, the authors also look at similar ways of gaining substantial market coverage in a cost-effective way. And in Brazil, they quickly describe how growth is becoming more geographically dispersed and what that means for growth strategies.

However, the authors cite that there is no one-size-fits-all strategy for capturing consumer growth in emerging markets. What’s clear, though, is that traditional country strategies and other aggregated approaches will miss the mark because they can’t account for the variability and rapid change in these markets. As the battle for the wallet of the emerging-market consumer shifts into higher gear, companies that think about growth opportunities at a more granular level have a better chance of winning.

Read the full article on McKinsey Quarterly

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Corporate Social Responsibility training in Cebu, Philippines

Last June 6 and 7,  Alfons van Duijvenbode and his partner Klaas de Boer conducted the first of three series of Corporate Social Responsibility training in Cebu, Philippines which was attended by a total of 44 participants coming from different export sectors. This training is organized by the Centre for the Promotion of Imports from developing countries (CBI) in cooperation with Philexport Cebu and SEQUA gGmbH of Germany.

The objective of this training is to let participants familiarize the concept of Corporate Social Responsibility (CSR). It also aims to create awareness of the importance of CSR to their sector, stakeholders and their export markets.

The facilitators thoroughly discussed the general frameworks and tools defining the concept of CSR including the OECD guidelines on social responsibility, ISO 26000, the Global Reporting Initiative (GRI) and SA8000.

Alfons and Klaas will be coming back to Cebu again on September 28 – 30 and November 28 – 29, 2011 to conduct the second and last series of the CSR training.

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Reduce, Reuse, Recycle…or Rethink

Over the last decade, the reduce, reuse and recycle parts have shown signs of catching on, as per capita waste generation has declined to 4.5 pounds per day, and the volume going into U.S. landfills is now less on a per capita basis than it was 50 years ago. Even Europe has made more progress.

Strategy + business authors Tim Laseter, Anton Ovchinnikov and Gal Raz explain that some forms of recycling have become the dominant mode for consumers. For example, 88% of newspapers and 77% of corrugated boxes are now recycled. Even though 38% of paper bags are recycled, consumers are now attacking the source by shifting to reusable shopping bags.

But consumer products like televisions, refrigerators and other appliances, cell phones and automobiles offer more intractable problems that require deeper thought for consumers and for the businesses producing them. For this set of products, the new mantra for producers increasingly includes a fourth “R”: rethink. Rethinking the environmental challenges posed by durable goods waste also provides interesting opportunities for businesses.

The Three Rs

  1. Reduce. Decreasing the generation of waste makes sense and has proven highly effective for consumer goods. For example, new concentrated products such as laundry and dishwashing detergent offer benefits by reducing packaging and transportation requirements.
  2. Reuse. Shifting a culture from the disposable to the reusable has also worked well in general.  Reusable plastic, stainless steel or aluminium bottles are now common on college campuses and in health clubs across the country, offering an option that is far superior to trying to increase 27% recycling rate for disposable plastic bottles. In the case of durable goods, the issue of reuse proves more complex. In fact, academics in the field use the terms refurbishment and remanufacturing to clarify the extent of work needed to make a used product serviceable again.
  3. Recycle. Recycling comes last in the hierarchy of waste management techniques for decreasing landfill disposals, but has generally has the greatest environmental impact to date. Lead acid batteries provide the best case study of recycling of consumer durable products with 99% recycling rate.

Rethinking Durables
Sustainability for consumer durables demands deeper thinking than the simple “reduce, reuse, recycle” framework. And unlike consumables, where the responsibility for rethinking falls on consumers, for durables, the primary rethinking job belongs to business executives and environmental regulators.

Read the full article on strategy+business

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Workshop website promotion in Vietnam

Conducting a 2 days workshop in Ho Chi Minh city, in Vietnam on Internet strategies and website promotion. Some 40 companies participate. Subjects covered include search engine optimization, search engine advertisement, usability, critical success factors for Internet strategies and engagement through social media.

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  • Experience us

    iD consultancy trainer Mr. van Duijvenbode is really a knowledgeable person and most important, he always maintains interest of the class. Really enjoy his presentations. He deliver the knowledge in very easy way which every one can understand.

    Participant Market Intel training