Knowledge management and strategic planning

We  just conducted two very dynamic sessions in Bolivia and Ecuador on optimizing knowledge management for improved service delivery. The sessions were developed and conducted for Business Support Organisations to improve their service delivery in the field of market information.

The 3 days session in Bolivia was carried out with IBCE and was linked to a revision of the strategic plan. In Ecuador we conducted a Best Practice seminar on Knowledge Management with representatives of the Latin American Network on Trade Information. The 3 day session, hosted by CORPEI, was attended by 42 representatives from 15 countries.

The sessions were highly rated and inspired the participants to exchange in a contagious way and  to engage in joint action planning.

Video impression

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2 Comments

  1. Posted March 24, 2010 at 6:07 pm | Permalink

    Great event!

  2. Ceasar
    Posted March 24, 2010 at 6:12 pm | Permalink

    Awesome project

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  • Experience us

    The module Trade Information management was actually one of the most successful in the project, and that is due in great part to your contribution.

    Sabina Timco (Associate Trade Promotion Adviser)
    International Trade Centre (ITC)